Patient Registration Coordinator

SUMMARY

The Patient Registration Coordinator is responsible for the accurate and efficient registration of patients into RPMS and gathering of information for patients receiving services at all GTB Health System locations.

MINIMUM QUALIFICATIONS

• High School diploma or GED
• Must have at least one year of experience in a medical setting.
• Must understand medical terminology,
• Must have a valid Michigan Driver's License and be insurable by the GTB insurance carrier.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Registers patients accurately and in a timely manner into RPMS and Moonwalk system making sure all information is correct, insurances are verified at or prior to the time of patients receiving services, and all registration forms are completed with applicable signatures.
• Responsible for verification of current medical insurance coverage utilizing web-Denis for BCBS and
• Interviews incoming patients as necessary to gather necessary demographic insurance, and emergency information Obtains assistance for patients as needed.
• Assures gathered information is entered into RPMS and other relevant systems to ensure a complete registration for user population purposes and accurate billing.
• Assures completion of paperwork and accuracy, and explains facility policies, preparing patients for services.
• Reports to work promptly as front-line employee of the clinic to include reporting time and end of the day adjusting schedule to meet the extended hours of operation.
• Must always maintain patient confidentiality
• Follows all patient registration policies and procedures
• Greets patients in a timely and appropriate manner either in person or on the
• Ensures that all patients sign a current release form as required for HIPPA compliance
• Work with RPMS Coordinator to ensure patients are eligible for Clinic services prior to being served.
• Attends workshops and seminars for professional
• Coordinates with Purchased Referred Care as necessary.
• Consults with staff and management regarding eligibility and registration
• Keeps updated regarding "user pop" and eligibility issues/trends. Educates other GTB personnel about new guideline, regulations, etc.
• Attends meetings as requested by supervisor(s).
• Assists other staff as needed and accepts other duties as

OTHER SKILLS AND ABILITIES

• Must have excellent verbal and written communication
• Must have excellent interpersonal skills with demonstrated patience, tact and respect.
• Must have exceptional detail and follow-up
• Must have proven proficiency in computers, Including Microsoft Windows Operating System and Microsoft Office Suite and the Resource Patient Management System (RPMS).
• Input and provide statistical data for all health programs on a regular basis.
• Maintain accurate and updated patient
• Assist clients in completing registration process in accordance with Clinic policy.
• Adherence to medical/universal precautions in accordance with GTB Clinic Policies and Procedures.
• . Ability to multi-task and to prioritize duties and assignments appropriately and
• Must always follow all clinic policies and

EDUCATION ANO/OR EXPERIENCE

• High School diploma or GED
• Must have at least one year of experience in an office setting.
• Experience in medical setting is
• Understanding of medical terminology or willing to be

OTHER REQUIREMENTS

Must cross train in the following areas:

• Scheduling of patients according to RPMS/or required data entry program
• Patient intake
• Data entry
• Basic Contract Health knowledge
• Ensure all 3 party payers' resources are identified
• Basic understanding of benefits

REASONING ABILITY

Must possess the ability to listen effectively to patient needs and exercise good judgment in directing patients. Must be compassionate to those less fortunate and in need, and sensitive to cultural and traditional methods.

PHYSICAL DEMANDS

There will be requirements of siting, walking, reaching and some lifting. Able to lift twenty-five pounds to carry and re-file charts. Manual dexterity is necessary for the use of office equipment. Need to be in good physical and mental health. Assisting of patients may be required from time to time.

COMMENTS

Native American Preference will apply. Must be willing and able to pass a background investigation and a drug and alcohol urinalysis as a condition of employment. Adherence to strict

company policy regarding confidentiality is a must

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Management retains the right to add or lo change the duties of the position at any time through motion with Tribal Council approval. Any qualifications to be considered as equivalents in lieu of stated minimums require prior approval of the Director of Human Resources

Current Openings for Patient Registration Coordinator Jobs at Grand Traverse Band of Ottawa and Chippewa Indians